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Random intermittent 404 error pages

Posted: Mon Apr 09, 2018 6:35 pm
by DesignFlaw06
On our forum, we have been getting random 404 errors, redirecting to the Wordpress 404 page. If I simply refresh without changing the address bar at all, it usually goes to the correct link there. I only see it occasionally, maybe once a week. Other users claim to see it happen more frequently.

I did some searching for the 404, but nothing that came up seemed to apply to this problem. Thanks for any help.

Re: Random intermittent 404 error pages

Posted: Mon Apr 09, 2018 6:42 pm
by kaspir
Is this only with iframe links, phpBB links, or both?

Thankx.

Re: Random intermittent 404 error pages

Posted: Tue Apr 10, 2018 8:45 am
by 404
It seem strange that it can be caused by the integration plugin ...

Re: Random intermittent 404 error pages

Posted: Tue Apr 10, 2018 11:58 am
by DesignFlaw06
kaspir wrote: Mon Apr 09, 2018 6:42 pm Is this only with iframe links, phpBB links, or both?

Thankx.
It's with phpBB links. We're not using iframe. Click a topic to read or searching by unread posts will cause it sometimes.

Re: Random intermittent 404 error pages

Posted: Tue Apr 10, 2018 5:11 pm
by kaspir
Since the 404 Not Found Error is a client error response code, it’s best to start by troubleshooting any potential client-side issues that could be causing this error.

Have you tried to deactivate the w3all plugin, and then browse your forum to see if the problem still occurs? Let's use the process of elimination to problem solve this issue.

The most common 404 errors are due to incorrect typed urls. If you have any phpBB extensions installed that do any type of redirections, try disabling them as well one at a time to figure out the culprit.

Also, I would definitely try backing up your current .htaccess file, and replace with the standard phpBB that is supplied with the package. In turn by doing this, you would be ruling out the culprit being anything inside your current .htaccess (like missing the .app rewrite or your own you may have added) that could be messing with phpBB sid urls. And if it is your htaccess, you could then find the culprit by re-design.

Try those few things, and let's see what you come with! Remember, a 404 is mainly a client-side error, but we can't yet rule out the server. Having said that, we should start the problem solving with client side first, but it wouldn't be CSS, JS or those types of data that load. It's a url issue in my best guess.

EDIT: Here is the phpBB default .htaccess so you don't have to hunt it down to try, remember to backup your current!

Code: Select all

<IfModule mod_rewrite.c>
RewriteEngine on
	
#
# Uncomment the statement below if URL rewriting doesn't
# work properly. If you installed phpBB in a subdirectory
# of your site, properly set the argument for the statement.
# e.g.: if your domain is test.com and you installed phpBB
# in http://www.test.com/phpBB/index.php you have to set
# the statement RewriteBase /phpBB/
#
RewriteBase /

#
# Uncomment the statement below if you want to make use of
# HTTP authentication and it does not already work.
# This could be required if you are for example using PHP via Apache CGI.
#
#RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization},L]

#
# The following 3 lines will rewrite URLs passed through the front controller
# to not require app.php in the actual URL. In other words, a controller is
# by default accessed at /app.php/my/controller, but can also be accessed at
# /my/controller
#
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ app.php [QSA,L]

#
# If symbolic links are not already being followed,
# uncomment the line below.
# http://anothersysadmin.wordpress.com/2008/06/10/mod_rewrite-forbidden-403-with-apache-228/
#
Options +FollowSymLinks
</IfModule>

# With Apache 2.4 the "Order, Deny" syntax has been deprecated and moved from
# module mod_authz_host to a new module called mod_access_compat (which may be
# disabled) and a new "Require" syntax has been introduced to mod_authz_host.
# We could just conditionally provide both versions, but unfortunately Apache
# does not explicitly tell us its version if the module mod_version is not
# available. In this case, we check for the availability of module
# mod_authz_core (which should be on 2.4 or higher only) as a best guess.
<IfModule mod_version.c>
	<IfVersion < 2.4>
		<Files "config.php">
			Order Allow,Deny
			Deny from All
		</Files>
		<Files "common.php">
			Order Allow,Deny
			Deny from All
		</Files>
	</IfVersion>
	<IfVersion >= 2.4>
		<Files "config.php">
			Require all denied
		</Files>
		<Files "common.php">
			Require all denied
		</Files>
	</IfVersion>
</IfModule>
<IfModule !mod_version.c>
	<IfModule !mod_authz_core.c>
		<Files "config.php">
			Order Allow,Deny
			Deny from All
		</Files>
		<Files "common.php">
			Order Allow,Deny
			Deny from All
		</Files>
	</IfModule>
	<IfModule mod_authz_core.c>
		<Files "config.php">
			Require all denied
		</Files>
		<Files "common.php">
			Require all denied
		</Files>
	</IfModule>
</IfModule>
Oh I just found a neat tool, try this: https://tools.pingdom.com/
Looks like 404 errors will display in orange. I think Google Webmaster tools can also show (it logs) you where your users are getting the 404's as well!

Re: Random intermittent 404 error pages

Posted: Tue Apr 17, 2018 1:12 pm
by kaspir
Any progress on this?