Returning Members being added to wrong phpBB group
Posted: Tue Feb 01, 2022 10:08 am
Hi
We are using Woocommerce memberships. In the settings we have specified the ID of a group in phpBB that new users should be added to.
We have a few cases where a member has let their membership expire, then has later come back and renewed. When this happens, thy seem to get added to the Registered Users group in phpBB and not the correct group.
We are running v2.5.2, with the existing user check commented out, due to a previous problem with renewing members being unable to checkout on the site, as previously reported. I think 2.5.3 or 2.5.4 may have fixed that, but I wanted to report this other problem before we update.
Thanks
Jon
We are using Woocommerce memberships. In the settings we have specified the ID of a group in phpBB that new users should be added to.
We have a few cases where a member has let their membership expire, then has later come back and renewed. When this happens, thy seem to get added to the Registered Users group in phpBB and not the correct group.
We are running v2.5.2, with the existing user check commented out, due to a previous problem with renewing members being unable to checkout on the site, as previously reported. I think 2.5.3 or 2.5.4 may have fixed that, but I wanted to report this other problem before we update.
Thanks
Jon